For seniors and mobility-limited patients in New York City, getting to urgent care can be difficult — especially when symptoms come on suddenly. An in-home evaluation eliminates the stress of travel and brings a licensed medical clinician directly to the patient.
Quick answer
A licensed medical clinician can evaluate a senior patient at home during SickDay’s operating hours, 8am–9pm, 7 days a week, across all five NYC boroughs.
Common reasons seniors need same-day evaluation
Flu symptoms and fever, dehydration from vomiting or diarrhea, respiratory symptoms including shortness of breath with exertion, urinary symptoms, skin conditions or minor wounds, and questions about medications or symptoms that have changed. Early evaluation can prevent mild issues from worsening into more serious complications.
Caregiver prep checklist
- Write down when symptoms started and how they have changed
- Prepare a complete medication list with dosages
- Note any baseline medical conditions or recent hospitalizations
- Have vitals available if you have a home blood pressure cuff or pulse oximeter
- Plan to be present during the visit if possible to help share history
What happens during the visit
The clinician will take a thorough symptom history, review medications, conduct a focused physical exam, and provide a clear treatment plan. Testing may be available when clinically appropriate. The visit is designed to be comprehensive and efficient without requiring the patient to move from a comfortable location.
When to go to emergency care
Severe shortness of breath, chest pain, altered mental status, sudden weakness on one side of the body, or uncontrolled bleeding require emergency services. Call 911 immediately for these symptoms. SickDay in-home visits are for urgent but non-emergency situations.
How to book
Call (212) 742-5329 or request a house call online. Share the patient’s address and access details (building code, elevator, floor) at booking. A licensed medical clinician will arrive at the stated response time during operating hours. Telemedicine visits are also available as an alternative for cases that do not require physical examination.
Frequently Asked Questions
Do you come to apartments with stairs?
Provide walk-up building information and access instructions at booking so the clinician can be prepared.
Can a caregiver be present?
Yes, and it is helpful to have someone available who can share the patient’s medical history and symptom timeline.
What if symptoms started yesterday?
The visit may still be very helpful. Timing and symptom progression are both part of the evaluation.
Do you serve all boroughs?
Yes. SickDay serves all five boroughs of New York City.
How do we book?
Call (212) 742-5329 or use the request form at sickday.com/contact.
