In-Home Medical Visits in NYC: What to Expect From a House Call

An in-home medical visit brings clinical evaluation directly to you — no waiting rooms, no transportation when you are already feeling unwell. Here is exactly what to expect from a house call in NYC.

Quick answer

A licensed medical clinician comes to your home, office, or hotel in NYC to evaluate symptoms and recommend treatment. You can get the same quality of assessment you would receive in a clinic — without leaving where you are.

Who in-home visits are best for

In-home visits are especially useful for parents managing sick children while also feeling ill themselves, travelers staying in hotels, people with mobility limitations, elderly patients, and anyone with symptoms severe enough that public transit or rideshare feels unsafe or inadvisable.

What to do before the clinician arrives

  • Write down when symptoms started and how they have progressed
  • Prepare a list of current medications and dosages
  • Note any allergies
  • Have your insurance card or ID ready for receipts
  • Set up a quiet, well-lit space — a bedroom or living room works well

What happens during the visit

The clinician will take a symptom history, review your medications and relevant medical background, and conduct a focused physical exam. If testing is clinically indicated — such as rapid flu, RSV, or COVID testing — that may be done during the visit. At the end, you will receive a clear treatment plan and next-step recommendations.

What a visit can include

Common conditions evaluated at home include flu-like illness, GI symptoms, respiratory concerns, ENT issues (sore throat, ear pain, sinus), and skin conditions. Blood work and injections may be available when clinically appropriate.

After the visit: receipts, follow-up, and next steps

After the visit you will receive an emailed receipt suitable for PPO insurance reimbursement submission. Follow the treatment plan as discussed. If symptoms worsen or do not improve within the expected timeframe, follow up with the clinician.

When NOT to use an in-home visit

If you are experiencing a medical emergency — severe difficulty breathing, chest pain, loss of consciousness, signs of stroke, or major trauma — call 911 immediately. In-home visits from SickDay medical house calls in NYC are for urgent but non-life-threatening situations.

Frequently Asked Questions

How fast can someone come to me?

SickDay’s messaging states arrival in 90 minutes or less during operating hours (8am–9pm, 7 days a week).

Do you visit hotels?

Yes — home, office, and hotel visits are all included in the service.

What should I have ready?

Symptom start time, your medication list, and any recent test results that may be relevant.

Can you help if I’m dehydrated?

A licensed medical clinician can evaluate dehydration risk and recommend appropriate treatment, which may include IV therapy options.

How do I book?

Request a house call or call (212) 742-5329.

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Hours of Operation:
8 am – 9 pm  |  7 Days a Week

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Please note, we DO NOT take Medicare.