Telemedicine gives New Yorkers a way to get evaluated by a licensed medical clinician without leaving home — no waiting room, no transit. Here is what SickDay’s telemedicine service includes and when it is the right choice.
Quick answer
Telemedicine works best for mild-to-moderate symptoms where a physical exam is not essential. It saves time and provides the same clinical guidance you would get in person — without leaving where you are.
What SickDay telemedicine includes
A SickDay telemedicine session is a 30-minute visit with a licensed medical clinician via phone or WhatsApp within New York state. The clinician can diagnose, treat, and prescribe medication when clinically appropriate. A follow-up call is included after the visit to address any questions.
How fast you can get a session
SickDay operates 8am–9pm, 7 days a week. Telemedicine appointments may be available within 90 minutes of booking during operating hours — confirm availability when you call. Same-day access is the goal.
What telemedicine can help with
Telemedicine is appropriate for mild respiratory symptoms, early-stage flu symptoms, mild GI concerns, medication questions, minor skin issues, and general health guidance. It is also a good first step when you are unsure whether an in-person visit is needed.
When you need an in-person evaluation
Choose an in-person house call when you have significant symptoms that need a physical exam, when testing (flu, COVID, blood work) is likely needed, when you are dehydrated or unable to keep fluids down, or when symptoms are severe enough that a clinical exam would change the treatment plan.
How to book
Call (212) 742-5329 or request a visit online. You can also visit SickDay’s telemedicine care page to learn more. If telemedicine is not the right fit, a SickDay medical house call in NYC is available at the same number.
Frequently Asked Questions
How long is the telemedicine session?
SickDay telemedicine sessions are designed to last about 30 minutes per session.
How do I connect?
By phone or WhatsApp within New York state during operating hours.
Can a clinician prescribe medication?
A licensed medical clinician can prescribe when clinically appropriate during a telemedicine visit.
Is telemedicine good for severe vomiting?
Severe symptoms may require in-person evaluation. If you cannot keep fluids down, an in-home visit is a better option.
How do I schedule?
Call (212) 742-5329 or request online at sickday.com/contact.
